Annual report · 2025

Measured monthly. Published annually.

The annual aggregate across every Northbench retainer, anonymized into six cohorts across five verticals. No forecast, no synthetic data, no marquee client — the same five-vocabulary outcome report we run every month for every client, rolled up to a single PDF. Operator-to-operator: defensive, calm, and downloadable below.

Read the full report online →

Twelve months. Same five metrics every month. Updated annually, anchored to the same time-tracking fields your operations lead already uses.

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Trust & proof

One standardized workflow, measured before you sign.

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Paid audit scopes a fixed-fee build. Fixed-fee build ships into a monthly retainer that reports one number — the same one the audit read against.

Pilot roster

  • Client 1
  • Client 2
  • Client 3
  • Client 4
  • Client 5
  • Client 6

4 metrics, every month, for the life of the retainer.

Response time · completion rate · hours saved · error rate.

Client-proven signal

Pilot engagements opening in Q — first case study lands after the inaugural audit completes.

Working note from the first signed pilot will land here.

— Operations lead, inaugural pilot
  • SOC 2
  • GDPR
  • DPA on request
  • Role-based access

Take the next step

Three places to keep reading.

The annual report is the same vocabulary Northbench uses for the live workflow. Three short routes to test that vocabulary on your own decision context.

Stack context

How Northbench compares

A side-by-side table against the SaaS-agent vendors in the same conversation — what they automate, what they charge, what they leave for the operator to clean up after.

See it move

Watch the standardized workflow

A directory of two-minute screen recordings — one per active niche — running on fictional data so the workflow shape is visible without signing an NDA.

Run it on your firm

Book a paid audit

Two weeks. A written brief on one chosen workflow: what to automate, what to leave alone, what it should cost to run monthly. $250 deposit, fully refundable.