Case study template
Template — fill after pilotThe shape of a Northbench case study.
Reusable template the owner fills in after the first pilot. Every value on this page is placeholder copy — each bracketed slot carries its own drop-in marker so the real numbers, narrative, and testimonial are obvious once the pilot completes.
Client
Drop in[Client name]
Vertical
Drop in[Vertical]
Team size
Drop in[Team size]
Workflow automated
Drop in[Workflow automated]
The numbers
Baseline → after ninety days
Each metric is reported in the monthly outcome review against the four-week baseline. Brand-600 is the after-state. Replace every bracketed value below with the numbers from your first pilot’s ninety-day report.
Lead-response time
[~4 hours, e.g.]
Drop in[< 10 minutes, e.g.]
Drop inHours saved
[14 hrs/week, e.g.]
Drop in[1.5 hrs/week, e.g.]
Drop inError rate
[~7%, e.g.]
Drop in[< 0.5%, e.g.]
Drop inMonthly workflow cost
[$3,200 / month, e.g.]
Drop in[$480 / month, e.g.]
Drop inWhat happened
Problem → audit → implementation → result
The four beats every case study lands in. Each block carries a drop-in marker so the owner can see where to fill in real pilot copy.
Problem
Drop inDescribe the workflow as it ran before — what slipped, where the cost sat. Two to three sentences.
Audit
Drop inDescribe the two-week paid audit — what was measured, what the written brief concluded. Two to three sentences.
Implementation
Drop inDescribe the build — what was instrumented end-to-end, who owns the on-call, where the workflow runs. Two to three sentences.
Result
Drop inDescribe the result in the operator’s language — response latency, hours reclaimed, error rate, monthly cost. Two to three sentences.
In their words
[Testimonial quote — drop in the operator’s direct quote after the pilot closes.]
Drop in
Next step
See your own numbers written up like this.
Two weeks. A written brief with specific recommendations and a monthly cost estimate. Fully refundable against a Northbench implementation within 60 days.
Book a paid audit →